PRACTICE STANDARDS

Reyada Home Health Care Practice Standards

Standards of practice at Reyada Home Health Care Services are vital in ensuring that the services rendered by Reyada Home Health Care Services are in line with the best-practices; and that opportunity is created to guarantee continuous improvement. The standards are used as indicators for judging the quality of the services and cares delivered by the experts. They also make it possible for efficient monitoring and accountability to be in place. To meet the standards, Reyada Home Health Care Services must endeavor to be up-to-date with novel developments in the healthcare sector. This explains the reason why Reyada Home Health Care Services collaborates with its international counterpart to ensure streamlined knowledge transference in order to serve better the community of Abu Dhabi. With the standards, gaps and leaks in quality can be identified and fixed; and the management will be able to make plausible plans that will take the organization forward.

Standards play important roles in quality improvement. They are established in such a way that the service quality focuses on patients, their safety; and that the services are ethical and culturally sensitive. Quality improvement is guaranteed by adopting the standard of practice to ensures that the organization devises improved means to meet the patients’ needs. The standards of practice are much like a platform upon which the services are built; therefore, they help the healthcare organization to set milestones in patients’ care and attain them.

Our Practice Standards

Standards must be followed before registering, admitting patients or commencing the homecare service. This stresses on providing patients with every bit of information relevant to them in eligible written form; and that information is kept up-to-date to allow patients and their families to make sound decisions regarding provided services. Irrespective of health status of patients, they are assumed to be mentally capable of making decisions regarding their treatment and care. Consent can be signed directly by the patient if the patient is 18 years of age or older, unless there is evidence to verify incompetence regarding the decision in question. The patients’ family members are part of the decision makers, with respect to the care service as substitute consent giver in the event that the patient is unable to do so. Reyada Home Health Care Services provides the written information in either Arabic or English language that is easy to understand.

Individualized care is provided to patients to make sure that their social, health and personal care are met. The care must be designed in such a way as to meet the specific needs of patients.

The care is provided with consideration of the preferences and needs of patients and their families. Thus, to make sure that patients are accorded the best experiences, this standard stresses on providing services in a safe environment that would promote health and wellbeing of the patients. Contamination is avoided by keeping the environment neat and efficient; and safe delivery of services is prioritized.

Clinical outcomes refer to the results of any healthcare intervention. The standard stresses on following evidence-based and well-researched processes to obtain clinical outcomes. It is vital in ensuring safety and efficiency in all health care routines and activities.

Clinical and managerial leadership are important in effective delivery of home care service. Furthermore, the home care governance must ensure accountability and credibility. Moreover, quality improvement and assurance, as well as the patients’ safety, must be driven by the working practices in all the home healthcare activities.

Communication gap can result to colossal failure in healthcare delivery processes. Thus, seamless communication must exist between patients and staff members, and proactive steps must be taken to fix any communication lag in the system.

Patient education is a vital tool in home healthcare, as it equips the patients with everything they need for sound health. Both patients and their family members must be provided with the opportunity to education on best-practices, such as educating them on the right nutrition as a process of dietetic care; and training them on how to use life support systems such as ventilators.

This standard stresses on regularly reviewing the home fall prevention policy, and implementing measures to prevent falls. To ensure effectiveness in fall prevention, patients are first assessed to determine their risk of fall, and then the necessary preventive measures are employed.

Ulcers or pressure sores should be prevented by following best-practice standards detailing its prevention, detection and treatment.

The standard for effective medical management must follow HAAD guidelines for professional practices. For efficiency, it is necessary to keep policies and processes in medical management up-to-date; and the process should be carried out by a team of highly trained, skilled and qualified medical managers. Relevant system for monitoring performance is also necessary to ensure accountability and competency.

It is necessary that healthcare operations procedures and policies should be in line with the statutory requirements and systematic audit. This would ensure the maintenance of the policies and procedures and keeping them up-to-date.

Records management should follow best practices and comply with legislative requirements. The Reyada Home Health Care Services standard for record management stipulates guidelines for creating, using, retaining, storing, transferring, assessing and disposing records.

The statutory employment law and relevant standards must be followed in staff recruitment. This standard must be followed in compliance with HAAD requirements and guidelines. At Reyada Home Health Care Services, guidelines and tools, such as recruitment guidelines, are employed in determining the best candidate for the job.

The standard stresses the importance of staff training and training documentation. Training is conducted with respect to the specific roles and responsibility of the staff.

Efficiency in the use, decontamination and disposal of medical devices will be ensured by following best-practices provided in written policies and procedures. This process must be carried out by trained and competent staff members; and training procedures for the handling of the medical devices should be documented for future use, and easy access by staff members.

Infection prevention and control is an inevitable responsibility. Staff members are charged with the responsibility to be accountable when they work at homes; and to follow best-practices in the prevention and control of infections. Infection prevention and control can be efficiently done by making use of established systems such as devices care, personal care, hand hygiene, environmental cleaning and excellent handling of personal protective equipment.

Safety is a vital word in home care settings, and safe procedures that align with home health care legislation must be followed for best outcomes. These procedures stress on safe working practice, free from health risks, excellent handling and maintenance of medical equipment; as well as a healthy and safe work environment.

Several events may lead to fire outbreaks at homes. It is the duty of homecare professionals to reduce the chances of fire outbreak; and to protect the patients and their families in the event that it occurs.